Support

Need help with Cascade? Email jacob.stephens.701@gmail.com. Please include your device and what happened so we can help.

Can I use Cascade without an account?

Yes. Playback, timers, and your on-device listening total work without signing in. An account is optional and only needed to sync your total across devices.

How do I stop playback or a timer?

Use the play button to pause the waterfall. You can also use your device’s media controls. To stop a running focus session or sleep timer, use Cancel timer in the app.

How do I delete my listening data or account?

Open the account section in Cascade and choose Delete data or Delete account. You can also turn off listening tracking in the app. If you need help, email the address above.